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Frequently
asked questions

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General

What is nailtechcentral?

Nailtechcentral is your online academy for nail art, devoted to empowering both professionals and DIY enthusiasts alike.

It's time to skyrocket your nail artistry to new heights. The academy brings you premium courses and invaluable inside knowledge of the latest techniques and products. You will upgrade your nail game with confidence! 

Nailtechcentral here to mentor, inspire, and cheer you on every step of the way. 

What's the benefit of online education?

Enjoy the freedom to learn anytime, anywhere! You will be  empowered to acquire fresh skills, broaden your knowledge, and drive your personal and professional development at your own comfort and pace. 

What makes nailtechcentral different? 

Nailtechcentral is all about transforming the nail industry by offering a deep-dive learning experience that surpasses traditional boundaries.

The ease of online education and the experience of a professional instructor, offering premium nail art courses designed for both professionals and DIY enthusiasts are all brought together in one platform.

At nailtechcentral learners are equipped with the requisite skills and knowledge to not only master nail design but also flourish in this competitive industry.

The courses are crafted with meticulous attention to detail, leveraging years of experience and staying in tune with the latest trends and techniques. At nailtechcentral, you're not just learning, you're future-proofing your artistry.

Courses

Are the courses only for  professional nail artists?

Our courses are thoughtfully designed to cater to a broad spectrum of learners, from professional nail artists to DIY enthusiasts.

However, it's important to note that some courses may be more suitable for those with a bit more experience. To help guide you, we've categorized our courses into three levels: Easy, Challenging, and Expert.

You can find this information in the 'About' section of each course. This way, you can select the course that best matches your current skill level and progress at your own pace. 

Do I have unlimited access to purchased courses?

Absolutely! When you purchase a course and don’t have an account yet, you'll be asked to sign-up. Every course you buy will be stored under your account, providing you with the freedom to access your learning materials at any time that suits you.

So yes, your learning journey is always at your fingertips, ready when you are.

What kind of tools do I need to participate in a course?

The tools and products you'll need may vary from course to course. However, equipping yourself with these essentials will typically cover most of your needs (unless specified otherwise in the course curriculum):

+ Base and top coats, along with gel polishes (and gel paints)
+ Your favorite brushes, including fineliners, a flat brush, and dotting tools
+ Practice tips. Pro-tip: it's a good idea to get practice tips on a wheel for a clear overview of your practice
+ LED/UV lamp for curing
+ Nail cleaner and wipes

Remember, every course is a new adventure, so specific requirements may change depending on the techniques and designs you'll be learning. Happy learning!

How do I access my courses?

Once you've purchased a course, it will be stored under your personal account. To access it, simply click on the 'Sign-in' button located in the right corner of the menu and log-in with your account details. You will be directed to your personal space with your purchased courses. 

Is coaching or personal guidance included in the courses?

While our courses are designed for independent learning and do not include personal guidance or coaching, we understand the value of one-on-one interaction. If you're interested in booking a personalized 1-on-1 training session with Kim (located in the Netherlands), you're more than welcome to! Simply send an email detailing your needs to info@nailtechcentral.com. 

Do I get a certificate after completing a course?

Yes. Please note that the technical courses require you to pass an exam before you will receive a certificate.

However, the real reward is the wealth of knowledge, skills, and confidence you'll gain through our nail art courses. Your improved skills will be a testament to your hard work and dedication 💖

My account

I forgot my password what now?

No worries, it happens to the best of us. Simply navigate to the login form and click on the 'Forgot Your Password?' link. This will bring up a new form where you'll need to enter your registered email address. After submitting, you'll receive an email with a link to reset your password. Click on it and follow the prompts to create a new password. And voila! You're back on track.

Can I share my account details?

Absolutely not, sharing your account is strictly prohibited. Each account is personal and sharing it with others not only compromises your privacy but is also against our terms and conditions.

Violation of this policy may result in your account being banned from the platform. Please protect your account and ensure the integrity of the learning environment. For more information, refer to the full clause in our terms and conditions.

Payments & refunds

How are payments done?

Purchasing a course is quick and easy. Simply click on the 'Buy now' button for your chosen course, and it will be added to your checkout. If you're not logged in or haven't registered yet, you'll be prompted to do so. Creating an account is essential as it allows nailtechcentral to store your purchased courses in your personal account for easy access.

Once you're logged in, just continue with the checkout process and confirm your payment. We've made it convenient for you by accepting a range of payment methods. Whether you're from the EU or anywhere else in the world, you can make payments through PayPal, iDeal, GooglePay, ApplePay, SoFort, and Klarna. 

I would like to purchase multiple courses, is that possible?

While nailtechcentral strives to make your learning journey as seamless as possible, please note that if you wish to purchase several courses, each course will require a separate payment process unless the course is sold as part of a bundled courses.

Can purchased courses be canceled or refunded?

If, for any reason, you're not satisfied with our courses, please don't hesitate to contact us at info@nailtechcentral.com.

However, due to the instant access nature of our courses, we generally do not offer cancellations or refunds for purchased courses. This policy is in place to protect the integrity and value of our high-quality materials.

  • For pre-enrolled courses, you're permitted to request a cancellation or refund until the course goes live online. In such cases, the full amount paid will be refunded to the original account used for payment.
  • As for 1-on-1 personal coaching sessions, a cancellation or refund request can be submitted no later than 14 days prior to the scheduled date for a full refund to the original payment account.

Can I deduct the costs for tax purposes as a business ? 

If your business is tax-registered in the Netherlands, there's a good chance you can declare your courses as business expenses! Simply keep all your invoices for your records. If your business is located outside the Netherlands, the tax regulations may differ. We recommend consulting with your local tax authority or a tax professional to understand the specific tax implications in your country. Happy learning, and smart saving!
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